SuccessFactors upgradesDate : July 21st 2014
SuccessFactors is a Cloud / SaaS (Software as a Service) based tool for Human Capital Management. Like all Cloud tools upgrades are delivered to all customers at the same time if the SaaS tool is delivered in a multi-tenant framework. This is the case for SuccessFactors.
New features are made available to all customers without any intervention from end users. SuccessFactors delivers usually 3 new upgrades per year.
Sometimes it is necessary to load or update some data prior to use new features. In this case it is necessary to activate the new features when the data complies with the new requirements. This is notably the case for a recent upgrade which delivered the new SEPA (Single Euro Payments Area) Bank Transfer standard for 33 countries in Europe.
Activate new features
In the Administration Interface within SuccessFactors you get noticed when new features require your activation, here at the top right of the screen 9 features require your attention:
Here is the list of all features classified by importance that need to be activated:
Let’s activate the SEPA upgrade. By clicking on the link you will get all information about the upgrade and tutorial video about how to implement the new feature:
Confirm “Upgrade Now” and you will have a confirmation screen:
The upgrade is performed in seconds and you get a status message of your upgrade. You are noticed about the next steps if any:
Video tutorial for next steps
You have access to additional information in order to complete your upgrade notably if you need to add or update employee data. Tutorial video are available to show you how to apply any changes you will need to perform:
List of all upgrades
You can access the history of all your upgrade actions:
As you can see activating upgrades are simple administrator actions and does not required costly upgrade project anymore. Obviously when a new feature requires additional data like the one shown above (SEPA) there will be additional work needed from end-users as usual.
New features requiring an activation can be launched whenever required by the customer.